Schedule & Secure Your Appointment
Thank you for considering All In Waves Media Studio for your technical support, training, and consulting needs. Our goal is to provide efficient, professional assistance tailored to your specific needs. To ensure we are fully prepared for your session, all appointments are scheduled in advance.
Step 1:
Contact Us
Reach out through our Contact Us page or email us directly at: support@aiwmediastudio.com
Please provide a brief description of the issue, project, or training topic you would like assistance with.
Helpful information includes:
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Your computer type (Mac or Windows)
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Software involved
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Hardware involved
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A description of the issue or goal
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Screenshots or error messages, if available
The more information you provide, the better we can prepare for your appointment.
Step 2: Appointment
Coordination
Once we receive your request, we will review the information provided and work with you to determine a date and time that fits both schedules.In some cases, we may ask additional questions to better understand your goals and ensure we are properly prepared before the session begins.
Step 3: Secure Your Appointment
After a date and time have been agreed upon, a payment link will be provided.
Remote Support Rate is
$100.00 per hour
One-hour minimum appointment required to reserve your appointment time, payment must be received prior to the scheduled session.
Appointments are considered confirmed only after payment has been received.
Complimentary Pre-Session Setup Assistance
To help ensure your scheduled support session runs smoothly, All In Waves Media Studio provides up to 15 minutes of complimentary pre-session setup assistance with every paid remote appointment.
This time may be used to:
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Verify RustDesk or Muse is installed correctly
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Confirm remote connectivity
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Verify internet connectivity
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Check basic audio and hardware connections
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Address simple setup questions before the session begins
Our goal is to ensure that your paid appointment time is focused on solving your issue, completing your project, or providing training rather than spending valuable session time on initial connection setup.
The complimentary setup period is available exclusively for clients with a scheduled and paid appointment.